CRM & AUTOMATION
CRM & Marketing Automation for Service Businesses.
Speed-to-lead is the biggest conversion lever in local service businesses. We build the CRM, automation, and follow-up systems that respond instantly, confirm appointments, and keep your pipeline moving.
CORE AUTOMATION FLOWS
Marketing Automation That Captures and Follows Up Every Lead
Engineered specifically for businesses where a missed call or delayed email means a lost job — instant response, missed-call text-back, reminders, and pipeline automation.
Instant Lead Response
The moment a prospect submits a form, an automated, natural 2-way SMS and email confirms their request and initiates the booking conversation.
Missed-Call Text Back
When a technician, attorney, or front-desk staff misses an incoming phone call, our system automatically texts the caller within 15 seconds to engage them before they call your competitor.
Automated Appointment Nurture & Reminders
Multi-touch SMS and calendar reminders educate the customer on what to expect, reduce no-shows, and make rescheduling frictionless.
Dormant Lead Database Reactivation
Automated quarterly campaigns sent to unclosed quotes, past estimates, and inactive clients to generate immediate bookings without ad spend.
Every business is different. We don't publish performance promises — we build and manage the system, and report on what the data shows.
The Anatomy of a Fast-Response Service Pipeline
Here is what happens automatically within 120 seconds of an inquiry arriving at your business with Rundle.
Inquiry Arrives
Web form, Google ad, or missed call logged in CRM
Instant SMS Sent
“Hi [Name], this is [Team]. We got your request — do you prefer mornings or afternoons?”
Staff Notified
Mobile push alert to dispatch or intake coordinator with customer history
Calendar Locked
Customer picks preferred window; automated calendar invite & SMS reminder dispatched
Plays once on scroll. Replay to watch it again.
New Inquiry
Inbound conversation
Hi — do you handle roof leak repairs and inspections? We have shingles missing from the storm.
Thanks for reaching out! We've got your message and someone will be with you in just a moment. What's the best time today for a call or visit?
Anytime after 4 works.
Perfect — you're booked for 4:30 PM today. You'll get a reminder an hour before.
Illustrative example — shows how the system works.
KEEP EXPLORING
How CRM and automation fit into the full system
FREE GROWTH AUDIT
See How Much Revenue Slow Follow-Up Is Costing You.
Request a complimentary growth audit. We'll mystery-shop your current response speed and evaluate your CRM follow-up workflows.