EMAIL & SMS MARKETING

Better Follow-Up. Stronger Customer Relationships.

Keep leads engaged, follow up on estimates and reconnect with past customers through timely email, SMS and marketing automation.

SMS Conversation
Illustrative example

Hi Alex, just checking whether you had any questions about your estimate.

10:24 AM

Thanks! Could someone give me a call tomorrow?

10:26 AM

Absolutely — I'll have someone reach out at 9 AM. Talk soon!

10:27 AM

Follow-up requested

CRM task created · Team notified

Email sequence active

THE OPPORTUNITY

Too Many Opportunities Go Cold.

Most service businesses don't lose customers because of poor marketing — they lose them because the follow-up stops.

Estimates that never receive follow-up

A quote goes out and the conversation stops — the opportunity cools before anyone follows up.

Leads that stop responding

Interested prospects go quiet after the first contact, and there's no system to re-engage them.

Previous customers who are never re-engaged

Satisfied customers are forgotten after the job, missing repeat business and referral opportunities.

WHAT WE AUTOMATE

The Right Message at the Right Time.

Automated email and SMS campaigns that keep every opportunity moving — from first inquiry to repeat customer.

Lead nurturing

Multi-step sequences that keep new inquiries warm until they're ready to move forward.

Estimate & proposal follow-up

Automated reminders and check-ins that keep quotes from going cold.

Appointment reminders

Confirmations and reminders that reduce no-shows and keep the schedule full.

Customer reactivation

Targeted campaigns that reconnect with past customers and dormant leads.

Seasonal campaigns

Timely promotions and messaging aligned with your business's seasonal opportunities.

Automated email & SMS sequences

Pre-built workflows that send the right message at the right time — without manual effort.

OUR APPROACH

Stay Connected Without the Constant Manual Work.

Connected marketing systems handle the follow-up automatically — so no opportunity slips through while your team is busy.

01

Inquiry

A customer reaches out through your website, form, or phone.

02

CRM

The contact and opportunity are captured and organized in one place.

03

Follow-Up

An automated email or SMS checks in at the right moment.

04

Customer Reply

The customer responds, re-engaging the conversation.

05

Team Notification

Your team is alerted so the opportunity moves forward quickly.

Marketing email and SMS require appropriate consent and opt-out handling. We ensure campaigns comply with best practices and give recipients clear control.

GET STARTED

Turn Better Follow-Up Into More Opportunity.

Find out how your business could improve lead nurturing, estimate follow-up and customer communication.

Connect With Rundle

Follow along as we share growth insights for service businesses.